Founder Biography / Q&A


James Dinardo, President and founder of Patriot USA has been a top facilities management professional for over two decades, and for several of the most prestigious companies in the nation.

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James’ expertise is in complete turnkey building maintenance and commercial cleaning services for a wide variety of commercial industrial facilities.

Originally, from Pennsylvania, James is a U.S. Navy Veteran who proudly served from 1990 through 1996 in the Western Pacific with the Helicopter Squadron HS6 “The World Famous Indians”. The Indians are a combat search and rescue and anti submarine warfare squadron based in Coronado, CA. During his service, James was carrier deployed multiple times in support of Operation Southern Watch (Persian Gulf) and Operation Restore Hope (Somalia) on board the USS Abraham Lincoln. During this time he received multiple commendations including the Navy Achievement Medal, The Liberation of Kuwait Medal, Battle Efficiency, and held a Secret Security Clearance. He was honorably discharged in October, 1996.

James is a Service Connected Disabled U.S. Military Veteran as certified by the V.A.

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James is a father of 4 and an avid outdoor sportsman who enjoys a close connection with nature and spending time with family when not working. James is also a commercial artist by trade enjoys painting, sculpting and working in multimedia and film production in his free time. His education includes a variety of military training and advanced study and certification in Aviation Electronics.

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Q&A- An interview with Jim DiNardo 

Q. Describe the most common types of jobs you do for your clients.

A. Regular cleaning and maintenance services Daily (one day weekly to seven days weekly) We generally don’t provide one time cleanings.

Q. What advice do you have for a customer looking to hire a provider like you?

A. We customize the services to your needs and to for your budget. Beware. All service providers are not equal! We have the references to prove it.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Purchasing low quality service at a cheap price is no bargain. Most companies will attempt to guess what they think you will pay and then cater the service accordingly, even if they know the price that got them in the door will not be enough resource to make you happy. We feel that honesty is the best policy, and will share with you the inside line to developing a proper budget for services. 24 hours a day you could ask us any questions and answers will come your way that fit your business needs.

Q. What questions should a consumer ask to hire the right service professional?

A. What is your track record in this business? – Patriot was originally founded in 1998. The majority of our clients come from referrals.

Q. Why does your work stand out from others who do what you do?

A. Patriot provides turn key maintenance solutions for our clients. If your experience includes having to manage and supervise your cleaning company to ensure you are getting what you are paying for, you will enjoy the peace of mind that comes from having Patriot USA on your team. We focus on the cleaning so you can focus on your core business.

Q. What do you like most about your job?

A. Making our clients happy! Our satisfaction ratings are routinely near 98%. 

Q. Do you have a favorite story from your work?

A. Dozens! Over the years my cleaners have found and returned personal property found while cleaning. Wallets, purses, briefcases, laptops, phones, tablets and many thousands of dollars. We’ve even stopped burglaries in progress.

Q. What do you wish customers knew about you or your profession?

A. Cleaning should not be taken for granted. In restaurants and retail stores specifically clients won’t return and inspectors have the power to close unsanitary facilities. In most commercial environments, lack of cleanliness also effects absentee rates, productivity and morale. Choose wisely.

Q. Tell us about a recent job you did that you are particularly proud of.

A. Our people have been known to clean very high profile clients for many years including flagship, 4 star and James Beard award winning restaurants. In addition our portfolio has included many nationally recognized brands like Urban Outfitters, Starr Restaurants, Godiva Chocolatier, David’s Bridal, Sony and many others. We’ve even cleaned TV set’s for MTV. At one point, one of our clients was highlighted on the travel channel for having “the cleanest restaurant bathroom in the world”.

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GET A QUOTE

 

SERVICES LIST

OFFICE CLEANING
JANITORIAL SERVICE
PORTER SERVICE
WINDOW CLEANING
CARPET CLEANING
RESTAURANT FRONT/BACK
VINYL FLOOR MAINTENANCE
CERAMIC FLOOR CARE
STONE FLOOR CARE
MARBLE FLOOR CARE
POWER WASHING
FLOOD CLEANUP
DUCT CLEANING
CARPET RESTORATION
ULTRASONIC CLEANING
PAINTING
EQUIPMENT P.M.
FIRE RESTORATION
HIGH LIFT CLEANING
BULB REPLACEMENT
STEAM SANITIZATION
KITCHEN RESTORATION
POST-CONSTRUCTION

AND MUCH MORE