How to deliver the best possible cleaning service to the client? There are many different philosophies.
Some may be familiar with the old adage, “under promise and over deliver”.
Of course, there are a myriad of service providers that would be happy to overpromise and under deliver. This is also quite common.
We at Patriot USA, follow a completely different philosophy. Promise accurately, then exceed expectations.
Exceed expectations. We do this in a variety of ways.
Our estimators have decades in the field in estimating cleaning services. Their assessments and recommendations tend to be the most accurate in the industry.
An outstanding firm follows through. They provide great people, great systems and a great work ethic. This is how we do business.
It’s typical for many cleaning contractors turn a blind eye to your requirements. They submit a quote with a decreased “get in the door” price.
When the time comes, the disreputable announces a misunderstanding of your “true needs”. The time is usually after consistent complaints.
The fix? A price increase.
The fact remains, some cleaners just don’t have the experience and track record to be able to accurately estimate at all.
We feel that accurate estimating is ethical business practice and the right thing to do. (Even if our accurate number can’t compete with our competitions inaccurate price, no matter the reason)
We hope that when you find the cleaning firm you selected is far less than promised you will call Patriot USA instead of entertaining an increase.
You can still have the best cleaning, an honest company and a relationship that will last for many years.
It’s not too late. If your cleaning service is just not the quality level you need, or you would like to get the most value for your budget, call us now. 877 575 1129
We exceed expectations.